SEAGITContact & Support
We are here to support your team with tailored solutions, technical guidance, and strategic advice. Reach out directly and our specialists will respond promptly.
Prefer to talk? Book a time that works for you.
Schedule a callHow can we help?
SeaGit is a Kubernetes deployment and CI/CD platform that provisions real clusters on your own cloud accounts (AWS, and more), then handles networking, DNS, TLS certificates, ingress, and per-commit preview deployments for you. Whichever of the following fits your question, the fastest route is below — pick the one that matches your need so it reaches the right person on the first reply.
Sales, demos & evaluations
Want a walkthrough, help sizing a plan, or a hand migrating an existing workload? Email us or book a call. Compare options first on pricing and platform comparisons.
Technical support
Hitting an error on a cluster, deployment, or DNS record? Many issues have a documented fix in the troubleshooting guide. If not, email us with your details and we'll dig in.
Billing & accounts
Questions about invoices, plan limits, or your deployment quota? Review what each plan includes, then reach out and we'll sort it quickly.
Security & responsible disclosure
Found a vulnerability? Email contact@seagit.com with “security” in the subject and steps to reproduce. Please don't open a public issue for security reports.
Before you reach out — try self-serve
A large share of questions are answered faster in the docs than over email. Good starting points:
- • Getting started guide — first cluster to first deploy
- • Documentation — clusters, networks, DNS, TLS, CI/CD
- • FAQs — pricing, security, and how it works
- • Engineering blog — deep-dive walkthroughs
Response times & what to include
Support is monitored Monday to Friday and we aim to reply within one business day; demo and sales requests are usually answered sooner. To get a resolution on the first reply, include your organization name, the affected cluster or deployment ID, the exact error message, and the steps to reproduce it. Screenshots or logs help us confirm the fix before we respond.
Frequently asked questions
How do I get technical support for a deployment issue?
Email contact@seagit.com with your cluster or deployment ID and the error you're seeing. For common cases — a URL that doesn't resolve, a stuck deployment, a certificate that won't issue — check the troubleshooting guide first; it often has an immediate fix.
Do you offer demos or help evaluating SeaGit?
Yes. Book a time on the schedule page and we'll tailor a walkthrough to your stack, including preview environments and multi-cluster setups. You can also start on the free tier and reach out with questions as you go.
Where do I report a security vulnerability?
Email contact@seagit.com with “security” in the subject line and details to reproduce. We investigate reports promptly and will keep you updated — please report privately rather than in a public channel.